From the moment we booked, the team have been fabulous!
We could not have wished for a more picturesque venue with such catering staff. Any requests we had were sorted and we knew that someone was always a phone call or email away. We were supported throughout the experience which made it more effortless for us as a couple planning the biggest day of our lives. We were made to feel that no question was a stupid question even if we thought it might be.
The night before our big day, we were able to access our accommodation easily and Anne welcomed us going over any last-minute notes for the next day. On the day of our wedding, a breakfast hamper was delivered to both accommodations with Anne’s words of wisdom calming us both. As the day went on, the staff were phenomenal with requests and questions and supported us and calmed us throughout. We were talked through every step which really put our minds at ease.
When Anne finished for the day, she passed us onto Phaedra who was equally as amazing as Anne. When complications with the singer occurred, Phaedra helped calm me down and assure me when he arrived and that everything was going to plan as the singer was a surprise.
Overall, the Clearwell Castle staff are amazing, from the wedding managers to the bar staff and cleaners! Thank you so much for making our day the most special it could be. Our guests are still talking about it now all these months on.
